Privacy Policy (NZ)
Last updated: May 2026
Introduction
Wild Boar Bike Racks is committed to protecting your personal information in accordance with the Privacy Act 2020 (NZ) and the Information Privacy Principles (IPPs).
This policy explains what personal information we collect from New Zealand customers, how we use it, and your rights.
Information We Collect
We collect personal information necessary to process and fulfil your orders, including:
- Identity data: name, company name (if applicable)
- Contact data: email address, phone number, delivery and billing address
- Transaction data: order history, products purchased, payment method type (we do not store full card details — payments are processed by Shopify Payments)
- Technical data: IP address, browser type, device information, pages visited, referring URLs
- Marketing data: email engagement, preferences, and communication history
How We Use Your Information
We use your personal information to:
- Process and fulfil your order, including sharing necessary details with our fulfilment partner for dispatch and delivery
- Communicate with you about your order, including shipping notifications and tracking
- Send marketing communications where you have opted in (you may unsubscribe at any time)
- Improve our website, products, and customer experience
- Comply with legal obligations
Third-Party Tools and Service Providers
We use the following third-party tools that may collect or process your data:
|
Tool |
Purpose |
Data Shared |
|
Klaviyo |
Email & SMS marketing |
Name, email, purchase history |
|
Google Analytics 4 (GA4) |
Website analytics |
Anonymised usage data |
|
Google Tag Manager (GTM) |
Tag and tracking management |
Facilitates other tool data collection |
|
Google Shopping |
Product advertising |
Product and order data for ad attribution |
|
NZ 3PL |
Order fulfilment and dispatch |
Name, address, order details |
|
Shopify Payments |
Payment processing |
Payment data (PCI-DSS compliant) |
Cookies
Our website uses cookies and similar tracking technologies. You may control cookie preferences through your browser settings or our cookie consent tool.
Types of cookies we use:
- Essential cookies — required for the website to function
- Analytics cookies — help us understand how visitors use our site (GA4)
- Marketing cookies — used to deliver relevant advertising
Cross-Border Data Transfers
Our business is based in Australia, and your personal information will be transferred to and stored in Australia. Some of our service providers (including Klaviyo and Google) are based in other countries. Under the Privacy Act 2020, we take reasonable steps to ensure overseas recipients handle your information in a manner consistent with the NZ Privacy Principles.
Your Rights
Under the Privacy Act 2020 (NZ), you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or out-of-date information
- Request deletion of your personal information (subject to legal retention obligations)
- Opt out of direct marketing at any time
- Make a complaint if you believe your privacy rights have been breached
To exercise any of these rights, contact us at sales@wildboarbikeracks.com.au. We will respond within 20 working days as required by the Privacy Act 2020.
Complaints
If you believe we have breached the Privacy Act 2020, please contact us first at sales@wildboarbikeracks.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner (OPC) at www.privacy.org.nz.
Contact
Email: sales@wildboarbikeracks.com.au Website: wildboarbikeracks.co.nz