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WAREHOUSE DISPATCH
- ALL ORDERS ARE DISPATCHED WITHIN 24 HOURS
- OUR WAREHOUSE IS LOCATED IN DANDENONG. (SOUTH EAST OF MELBOURNE, VICTORIA)
- WE USE YOUR DELIVERY DETAILS AS PER YOUR ORDER
- IF AN ITEM IS OUT OF STOCK, YOU WILL BE NOTIFIED.
- YOU WILL BE SENT TRACKING INFORMATION VIA EMAIL
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FREIGHT TIMELINES
- MELBOURNE/SYDNEY/ADELAIDE & BRISBANE METRO ALLOW 2 - 5 DAYS
- PERTH METRO ALLOW 10 - 12 DAYS
- REGIONAL VIC/SA/NSW/QLD ALLOW 5 - 12 DAYS
- REGIONAL WA/ALL NT - ALLOW 14 DAYS PLUS.
- NOTE: FREIGHT TIMES CAN NEVER BE GUARANTEED AS NATURAL EVENTS THINGS LIKE FLOODS ETC CAN IMPACT ON DELIVERY SCHEDULES.
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OTHER USEFUL INFO
- WE USE LEADING COURIERS LIKE ALLIED EXPRESS, TNT AND STAR TRACK
- ALL ORDERS ARE MARKED AS 'AUTHORITY TO LEAVE', AND AS SUCH WILL BE LEFT IN A SAFE PLACE.
- IF THE DRIVER DOES NOT FEEL THE LOCATION IS SAFE, A CARD SHALL BE LEFT AND YOUR ORDER TAKEN TO THEIR NEAREST DEPOT FOR YOUR COLLECTION.
